1. Human Resources

Human resources (HR) focuses on managing the people.  Any member of a team who needs an understanding of human resources would benefit from this module:

  • Plan and implement strategies to recruit volunteers
  • Select and appoint volunteers to positions
  • Induct and manage training of volunteers
  • Manage volunteers

Duration: 2 days, Credits: 6

Cost: R2 500.00

2. Bookkeeping and Financial Accountability

This program equips financial officers, administrators, and project managers from NPO environments with the basic skills to maintain sound financial management systems.

  • Explain budgets of community
  • Explain basic bookkeeping
  • Assist in preparing a budget for a funding proposal
  • Monitor the budget
  • Monitor monthly reports

Duration: 2 days, Credits: 8

Cost: R2 500.00

3. Leadership and Management Styles

Leadership and Management program will enable learners to gain insight into the role of leadership within a work context, and thus providing them with the skills and knowledge to add value to one’s job. It will also provide value to public officials who are involved in integrated development planning or public sector management and administration specialists by

  • Explaining the concept of leadership.
  • Differentiating between leadership and management.
  • Analysing and comparing leadership theories.
  • Applying the different roles and qualities of leadership in a work context
  • Preparing for negotiations;
  • Conducting negotiations;
  • Concluding negotiations; and
  • Evaluating negotiations. 

Duration: 3 days, Credits: 16

Cost: R3 000.00

4. Conflict Management

Conflict Management is able to identify and manage the resolution of personal conflict between persons or parties. The main focus will be on the workplace although the same principles can be used elsewhere.

  • Describing the main sources of conflict
  • Describing appropriate techniques to manage conflict
  • Implementing a strategy to resolve conflict
  • Developing the attributes of a good conflict manager 

Duration: 2 days, Credits: 6

Cost: R2 500.00

7. Emotional Intelligence

 The emotional Intelligence Skills Program will be useful to learners who are working within the Public Sector, Local Government, and community environment. It will enable learners to apply knowledge, skills, and insight in leadership as part of their job. It will also add value to public officials involved in integrated development planning, public sector management or administration specialties:

  • The concept of emotional intelligence and how this impacts on leadership.
  •  Relationship between emotional intelligence and self-awareness in relation to leadership.
  • Relationship between emotional intelligence and self-management in relation to leadership  
  • Relationship between emotional intelligence and social awareness in relation to leadership.
  • Applying techniques for responding to situations in an emotionally intelligent manner

Duration: 2 days, Credits: 8

Cost: R2 500.00

 5. Risk Management

Risk Management will be useful to learners who are elected political leaders and public sector officials involved with the service delivery activities that require the use of public assets to render services to the communities. It will also be useful to South Africa’s public officials and political executives, strategic executive managers, and other role-players. It enables the learner to apply the core concepts of risk management and inform policy decision and strategic decision-making processes about the importance of risk management in any sector

  • Explaining risk management in the public sector.
  • Analyzing potential risks and the impact thereof on the specific sector.
  • Developing and implementing risk management procedures.
  • Monitoring and assessing risk management procedures

Duration: 2 days Credits: 6

Cost: R2 500.00

8. Principles of Motivation

The principles of Motivation Skills Program is suitable for learners who will be working within a Public Sector, Local Government, commercial, or community environment, and will fulfill a leadership role as part of their job. It will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist:

  • Explaining the concept of motivation and its importance in enhancing performance levels.
  • Explaining and apply theories of motivation in a leadership context.
  • Applying techniques to enhance self -motivation and leadership performance.
  • Applying strategies to motivating others in a leadership context

Duration: 2 days, Credits: 6

Cost: R2 500.00

6. Change Management

Relationship and Change Management will be useful to learners who are working within a Public Sector, Local Government, commercial, or community environment, and will fulfill a leadership role as part of their job. It will also add value to public officials who are seeking to develop a career pathway towards an accomplished integrated development planner or public sector management and administration specialist and is able to demonstrate an understanding of diversity among people and in particular in a specific workforce, the role and importance played by managing change in attitudes, and the attributes of a good change agent in South Africa

  • Explaining leadership strategies to deal with managing a variety of role-players and stakeholders.
  • Creating an optimum advice environment.
  • Enhancing institutional accountability in managing relations with stakeholders and communities.
  • Demonstrating an understanding of the varying dynamics in managing relationships.
  • Developing a sound communications strategy to enhance relations with key stakeholders and communities
  • Explaining why change management is an important process for organizations to achieve sustainable trading results
  • Identifying examples of planned change and reactive change in an organization
  • Describing a model for effective change management and its management
  • Identifying reasons for resistance to change and indicate ways to overcome them
  • Identifying the risks inherent in any change management program and indicate ways to manage them
  • Identifying and applying the competencies of an effective change agent 

Duration: 3 days Credits: 18  

Cost: R3 000.00